Privacy & Data Policy

We never sell, share, use, analyze, or even look at your data. Your organization's base — clients, leads, documents, everything — belongs to your organization alone. It is always accessible and fully downloadable by youat any time (Export & Backup are built into the CRM), and it leaves with you if you ever go. No exceptions, no fine print.

The Conquest Labs CRM Platform (“the Platform”) is operated by Conquest Labs (“we”, “us”) and is provided together with the Conquest Labs Skool Group — the master community for tutorials, onboarding, recruiting material, and support. For anything in this policy — questions, requests, complaints — contact us at info@conquest-sales.com.

• Account data — name, username, password (stored only in protected, hashed form), email, phone, role, organization, and profile photo if you add one.
• CRM content — the business records your organization enters and owns: leads, clients, policies and packages, renewal dates, notes, activities, goals, commissions, reports, calendar events, and uploaded documents.
• Usage & audit data — administrative actions (e.g. account created, settings changed) recorded in your organization's audit trail, and basic technical data needed to keep sessions working.

We do not collect advertising identifiers, do not run trackers, and do not profile users.

We process data only to: (a) provide and operate the CRM for your organization, (b) authenticate users and keep accounts secure, (c) provide onboarding and support, (d) manage subscriptions and billing, and (e) meet legal obligations. We never sell data and never use it for third-party advertising.

Each organization (its master and team) decides which client data it enters and is the data controllerof its own client records. Conquest Labs provides the Platform and processes that content only to make the service work. Every organization's workspace is separated: masters, leaders, agents, and call-center users can only see the data that belongs to their own organization and role. By entering client data you confirm you have a lawful basis to do so (e.g. a client relationship, consent, or contract).

The Platform uses no third-party or advertising cookies. It uses only the browser storage strictly necessary to function:

• Standalone edition: all data — including uploaded documents — is stored locally in the browser on your device. It never leaves your device. Protect the device, use trusted browsers, and export backups regularly (System Center → Backup). Clearing browser data removes the local copy.
• Hosted edition (database release): data is stored in a secured server database, transferred only over HTTPS, with hashed passwords, expiring session tokens, sign-in throttling, and regular backups. This policy carries over unchanged.

Data is kept for as long as the account or organization is active. When an organization is deleted, its users, leads, clients, documents, and reports are removed with it. You can also delete individual records at any time, or request deletion via info@conquest-sales.com.

We do not sell or rent data. Data is shared only with service providers strictly needed to run the hosted Platform (e.g. web hosting), under contracts that limit them to that purpose, or where the law requires it.

Contact policy: for support, ongoing collaboration, promotions, product news, and anything commercial, we contact only the organization's master— through the Skool group or the master's own contact details. Agents, leaders, and call-center users are never contacted for marketing, and client records entered into the CRM are never used for outreach of any kind.

Under the GDPR and similar laws you can: access your data, correct it, delete it, export it (the Platform has built-in CSV/Excel export), restrict or object to processing, and withdraw consent. Write to info@conquest-sales.com — we respond within 30 days. You may also complain to your data-protection authority.

If we change this policy in a meaningful way, the new version will be shown in the Platform with a fresh effective date, and continued use after that date means acceptance. This document is always available from the sign-in page and the sidebar.